Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return or exchange items?

Once your return/exchange is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. For a complete list of commonly asked questions, please have a look at our FAQ.

Requests for exchanges are handled immediately with instant credit. Simply select exchange during the refund process and you'll receive the appropriate prompts for an exchange.

How soon will I get my refund?

Once your items are inspected, you'll get your refund typically within 48 hours. 

What items are returnable?

  • Regular priced items purchased in the last 365 days without discount codes or monogramming. 

What items are non-refundable?

  • All monogrammed, bundled, or sale items marked as final sale.

TKEES Disclaimer:

We accept returns or exchanges within 90 days of receiving your item(s). 

Kindly note we are able to process returns and exchanges for orders placed on only. If you wish to return or exchange a pair bought with through a retail partner, please contact the retailer from which you purchased the item. 

Items purchased on sale, discount, or that have been monogrammed are not eligible for exchange or refund.

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