Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
Refund Period Eligibility
For purchases made between February 1, 2020 and November 16, 2020 the refund period is extended to 1 YEAR from date of purchase. For purchases made on or after November 17, 2020, refund eligibility is 90 days post purchase. After initiation of the return request you will have up to 30 days to complete the return or your refund will be automatically cancelled.
Is it easy to return items?
Once your return/exchange is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. For a complete list of commonly asked questions, please have a look at our FAQ.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours.
Kindly note we are able to process returns and exchanges for orders placed on TKEES.com only. If you wish to return or exchange a pair bought with through a retail partner, please contact the retailer from which you purchased the item.
Items purchased on sale, discount, or that have been monogrammed are not eligible for exchange or refund.